Scope of Services

Rob Rich will prepare, file, present and adjust your claim in order to obtain the most favorable insurance settlement for you. In doing so, we perform the following tasks.

Contract Review

We thoroughly review and analyze your insurance policy to make sure all policy provisions are satisfied, important deadlines are met, and no coverage is overlooked in order to maximize your settlement.

Emergency Stabilization

We work with you to ensure your property is properly stabilized, assist you in relocating if necessary, take measures to continue your business with as little interruption as possible, ensure that all evidence of your loss is properly preserved, and work to secure a cash advancement for you.

Document Discovery

The more thoroughly and completely your claim is documented and prepared, the quicker we obtain the best possible settlement. We compile all necessary documentation to prove the full extent of your loss. This includes obtaining copies of your original or replacement invoices, copies of your historical financial information, and securing estimates to rebuild or replace your property.

Claim Preparation

After an exhaustive document discovery process, Rob Rich prepares each aspect of your claim. We ensure that claims are prepared in order to recover all your entitlements under the policy, which includes basic property coverages, building and personal property (contents); business interruption loss, rents loss, or additional living expenses; and all the extensions of coverages allowed under your policy (which are the most often overlooked areas of potential recovery). We prepare the necessary documents required under your insurance policy including a sworn Statement in Proof of Loss.

Claim Process

From the beginning of our representation and throughout the adjustment process, we handle all correspondence, inquiries and communication with the insurance company. We relieve you of this burden and allow you to concentrate on rebuilding your business or home.

Claim Presentation

After we establish the amount of your losses and claims, we meet with the insurance company's representatives to inspect your damaged property, review the extent of losses and formally present your claims.

Negotiation of Settlement

Rob Rich negotiates a final statement of your claims with the insurance company. We remain in very close consultation with you throughout the adjustment process to ensure that your expectations have been met or exceeded.